Making a Referral

Refer yourself or someone else for Partners in Advocacy support

Who should make a referral?

At Partners in Advocacy we take referrals from a broad range of people from, individuals themselves, to family, to professionals. In general, anyone can refer a person to Partners in Advocacy.

What should I do before making a referral?

In the first instance it would be useful to check our services pages to check our criteria. If you are not sure about fitting our criteria then get in touch, even if we are not the right service we will always try and signpost on to the correct service.

If you are thinking about making a referral for someone else, then we ask where possible that you talk this over with the person you wish to refer. Ideally, you should obtain the agreement of the person for the referral especially as advocacy relies on a level of engagement. There may be situations where it has not been possible to do this. If this is the case let our staff know when you call to refer.

What information is required?

In order to make a referral we require certain information and this is so we can process the referral appropriately.

For the person we require –

  • Name
  • Date of Birth
  • Home Address
  • Phone number(s) and email (where applicable)
  • Current Address (where the person is not at home eg. hospital)

Where the referrer is not the person themselves then we will also take the referrers name, designation and contact details.

Finally, we will require a synopsis of the issue that person is needing help with. Ideally, when taking such information, we will try and keep it quite brief as at this stage we only need to know enough to allocate a worker. However, please do tell us of any significant dates or deadlines that are coming up where relevant as these will be important for us when assigning a worker.

How can I make a referral?

You can make a referral to Partners in Advocacy by calling the appropriate office for your area. We have offices in Dundee Edinburgh and Glasgow. Alternatively, you can use the call back form or email us with your contact details and we will call you back to take the necessary information.

What if I am not sure or have questions?

Please get in touch. Our staff deal with enquiries every day and are there to help. Even if we are not the right service we will always try and signpost you to other services that may be able to help. Please remember though we are NOT an advice service and so are unable to give advice to callers.

After the referral, what happens next?

Due to the nature of our work the demand on our services can vary. We always aim to assign worker as quickly as possible, however sometimes due to demand there can be a wait. It is important due to this that when referring that we are aware of any significant dates. We realise also the importance of having a worker so if there has been a bit of time pass then people can always call us to get an update on progress.

Once a worker has been allocated their primary aim will be to visit the person who has been referred. On this first visit they will explain about the service/advocacy and ensure they wish a service. After this, the journey begins…

Request a Call Back

Please complete the form below to request a call back.

Referral by Phone

If you would like to refer by phone, please use the numbers below. Equally, if you have any enquiries please use the details below, although we do ask that referrals are NOT sent to us via email or post.

EDINBURGH OFFICE
G/1 Links House
15 Links Place
Edinburgh
EH6 7EZ
Ph: 0131 478 7723/7724
Email: edinburgh@partnersinadvocacy.org.uk

GLASGOW OFFICE
Offices 1 & 2
Strathclyde Business Centre
120 Carstairs St, Dalmarnock
Glasgow G40 4JD
Ph: 0141 847 0660
Email: glasgow@partnersinadvocacy.org.uk

DUNDEE OFFICE
Office 18
Staffa Place
Dundee
DD2 3SX
Ph: 01382 217186
Email: dundee@partnersinadvocacy.org.uk